Windows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn more
Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
Windows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn more
Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for Search instead for Did you mean: GuidelinesThe HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
New member02-22-2011 06:02 PM
HP RecommendedI have HP 1500 all in one. everything says it's "ready" but there's a document stuck in the printing que
I says "deleting" but it doesn't. Have tried most everything restarting, canceling, deleting, etc. any help
will be appreciated.
7 REPLIES 7 49,520 17,317 9,83202-22-2011 06:22 PM
HP RecommendedFrom the Control Panel, open Administrative Tools and select Sevices. Browse down to the print spooler service, right click it and select Properties then click on the Stop button. Now browse to C:\Windows\System32\Spool\PRINTERS and delete the job inside this folder - You may need to click a prompt to gain the appropriate authority to open the PRINTERS folder.
Restart the computer and you should find the document(s) have been removed.
Hope this helps.
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****